The rules we work by.
Axxio is committed to ethical management and to the housing rules that apply to each property: fair housing obligations, housing program requirements, and state and local standards.
Fair housing
Screening criteria are written before a unit is listed, and every applicant is measured against the same page.
How we work
- Written screening criteria for each property
- The same questions and the same order for every applicant
- Reasons for every approval and denial kept on file
What you can ask to see
The criteria used for your property, and the decision record for any applicant.
HUD and Section 8 programs
Program tenancies come with their own inspections, paperwork and timelines. We plan for them instead of reacting to them.
How we work
- Units prepared ahead of program inspections
- Program paperwork tracked against its deadlines
- One contact for the housing authority, so nothing falls between desks
What you can ask to see
The inspection history and program file for each unit.
Records and state and local rules
State and local requirements change from place to place. What we did, and why, goes in the property file the same day.
How we work
- Notices and lease changes made the way local rules require
- Inspections, repairs and tenant communication logged
- Files kept for the life of the management agreement and handed over at its end
What you can ask to see
Any part of the property file, at any time.